Privacy Policy
Last updated: 2025
1. Introduction
NBN Plans Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nbn-plans.com.au.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Contact information (email address) if you contact us
- Feedback and correspondence
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our comparison service
- Improving user experience and website functionality
- Analyzing website usage and trends
- Responding to inquiries and customer service requests
- Detecting and preventing fraud or abuse
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.
We use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
5. Third-Party Services
We use third-party services that may collect information:
- Google Analytics: For website analytics and performance monitoring
- Hosting Services: For website hosting and delivery
These third parties have their own privacy policies governing their use of your information.
6. Information Sharing and Disclosure
We do not sell your personal information. We may share information:
- With service providers who assist in operating our website
- When required by law or to protect our rights
- In connection with a business transfer or merger
7. External Links
Our website contains links to NBN provider websites and other third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of certain data collection
To exercise these rights, please contact us at info@nbn-plans.com.au
10. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@nbn-plans.com.au