Contact Us

Have a question or feedback? We'd love to hear from you.

General Inquiries

For general questions about our service, plan comparisons, or website features.

info@nbn-plans.com.au

Business Partnerships

Interested in partnering with us or listing your NBN plans on our platform?

partnerships@nbn-plans.com.au

Frequently Asked Questions

Can you help me sign up for an NBN plan?

We're a comparison service and don't sell NBN plans directly. Once you've found a plan you like, you'll need to contact the provider directly to sign up. We provide links to each provider's website for your convenience.

How do I report incorrect plan information?

We strive to keep all plan information accurate and up-to-date. If you notice any incorrect details, please email us at info@nbn-plans.com.au with the specific plan and the error you've found.

Do you have a phone support line?

Currently, we only offer email support. For assistance with NBN service or technical issues, please contact your NBN provider directly as they manage all customer service and support.

How often is plan information updated?

We update our plan database regularly to reflect the latest offerings, prices, and promotions. However, we always recommend verifying current details with the provider before signing up.

Looking for NBN Provider Support?

For technical support, billing questions, or service issues with your NBN connection, you'll need to contact your NBN provider directly. Visit our providers page to find contact information for all major NBN providers.

View NBN Providers